Background Music for Waiting Rooms

Background Music for Waiting Rooms

Improve the overall experience for your visitors and clients with soothing background music. Set the perfect mood with background music in your waiting rooms. Create a professional, inviting atmosphere and show your customers you care.

You only get one chance to make that first impression, right?

Imagine sitting for the first time in a waiting room with a poor choice of background music set too loud. The music sets the overall tone in the waiting room. It is the difference between nervous clients who can't wait to leave and relaxed clients patiently waiting to be served.

You want the right background music to make that all-important first impression for your business.

Types of Music Best Suited for Waiting Rooms

While there are no rules about the type of music that should play in waiting rooms, here are some of the most popular genres that are effective in creating a calming and relaxing environment:

  • Classical Music

Classical Music

This genre is known for its soothing and relaxing qualities and can help to reduce stress and anxiety in prospective clients and visitors. Pieces by famous composers like Mozart, Beethoven, and Chopin are often used in medical and dental waiting rooms.

  • Jazz

Jazz Music

Jazz music is another excellent option for waiting rooms. Its mellow and laid-back vibe can create a calming atmosphere, and the improvisational nature of the music can keep things interesting without being too distracting.

  • Pop Music

Pop Music

While some may argue that pop music is too upbeat and energetic for a waiting room, others find it a good choice for specific settings. Soft, acoustic covers of popular songs or instrumental versions of popular hits can be a great way to keep things light and entertaining without being too distracting or overwhelming.

Benefits of Background Music in Waiting Rooms

Benefits of Background Music in Waiting Rooms

1. Enhancing the Ambiance of the Waiting Room

Background music can create a more pleasant and comfortable environment for your clients. It can help mask other distracting noises, such as people talking or equipment beeping, and make the waiting room feel more welcoming and inviting.

2. Reducing Stress and Anxiety

Waiting for appointments can be a stressful experience for many people, and the presence of soothing music can help to reduce anxiety and promote relaxation. Research has shown that listening to music can lower cortisol levels, a hormone associated with stress.

3. Increasing Customer Satisfaction

With the right background music, clients are more likely to report higher satisfaction levels with their overall experience. By providing a pleasant environment with background music, offices can increase customer satisfaction and improve their reputation in the community.

Considerations When Choosing Music for Waiting Rooms

Considerations When Choosing Music for Waiting Rooms

1. Volume

The volume of the music should be low enough that it doesn't cause any disturbance or distraction for your visitors while still being audible enough to create a pleasant ambiance. It is important to avoid playing music that is too loud or too soft, as either extreme can be uncomfortable for people in the waiting room. There is no exact right volume, but 20 dB suit this setting.

2. Genres

The genre of music should be appropriate for the type of waiting room and the clientele it serves. For example, classical or instrumental music may be more suitable for a medical or dental waiting room, while pop or upbeat music may be more appropriate for a waiting room in a beauty salon or spa. When choosing the music genre, it is a good idea to consider the patients' and visitors' preferences and expectations.

3. Choosing Appropriate Music

Choosing appropriate music for the waiting room setting and clientele is essential. For example, you should avoid music with explicit lyrics or controversial themes in a professional environment. Additionally, consider any cultural or religious sensitivities and avoid pieces that may be offensive or inappropriate.

Popular Digital Service Producers (DSPs) Providing Background Music

They allow businesses to stream licensed music for commercial use, so they don't have to worry about violating copyright laws.



Rockbot offers various features tailored to the needs of businesses, such as customizable playlists and scheduled programming. It also allows businesses to display promotional messages and advertisements on their screens while the music is playing.

In addition to providing a streaming service, businesses can use Rockbot to gather data on customer preferences and behavior, which can be helpful in marketing and business strategy.

Cloud Cover Music

Cloud Cover Music

One of the key benefits of Cloud Cover Music is its simplicity and ease of use. The service offers pre-built playlists that are designed to match different types of businesses.

Another benefit is its flexibility. The service can be offered from any device with an internet connection, making it easy to manage music and messaging from anywhere.

Cloud Cover Music also offers a range of integrations with other business tools, such as social media platforms, email marketing software, and in-store audio systems. This makes it easy for businesses to incorporate music and messaging into their marketing and branding strategy.

Mood Media

Mood Media

One of the key benefits of Mood Media is its ability to create a customized music experience for businesses. The service offers a wide selection of licensed music from different genres, which can be tailored to match the mood or atmosphere that the business wants to create. This can help businesses to create a unique identity and stand out from competitors.

Mood Media also offers messaging and visual content that to promote products or services, provide information, or simply entertain customers. This content can be displayed on digital screens and strategically placed throughout the business to maximize visibility and impact.


Using background music in waiting rooms can positively impact clients and staff by creating a more comfortable and relaxing environment that promotes wellness and a positive experience.

Choosing the right music for your waiting room involves careful consideration of the volume, genre, and appropriateness of the music. By choosing music well-suited to the waiting room setting and clientele, your business creates more comfortable and welcoming environment for its visitors.

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